Magnet Entertainment is joint-venture triple play FttH (Fiber to the home) operator in Ireland. It’s entire operation is automated through OSS(Operations Support System) called BOSS. Order Manager is the first step of BOSS.
- Client orders are stored into SalesForce and retrieved using SalesForce Soap API.
- Orders are then split into separate manual or automatic steps:
- Contract signing
- Verification of availability
- Automatic provision tasks (Fiber cable provisioning, network setup, set-top box configuration)
- Delivery tasks (set tup-box, manuals, so on)
- VOD and IPTV configuration
- Tracking of different steps with alarms for different kinds of deadlines
- Reporting a state of any order
- Client complaints tracking System
Highlights
- Innovative integration with SalesForce through their API, being one of the first beta testers of the API
- Using JAX-WS and SOAP web-services orchestrated together through BPEL with Microsoft BizTalk server and JBoss BPMN engine
- Automatic end-to-end process of provisions
- Tracking of manual tasks
Technologies used
- Java
- Hibernate and MySQL
- Spring framework
- XFire webservice API
- TMForum OSS/J
- SalesForce API
- BPEL
- Microsoft BizTalk
- jBPM/jPDL
- JMX
- JBoss application stack
- JUnit and JMock
- Log4J
Info
Role: Software Architect / Senior Software Developer
Time span: Jun 2006 - Feb 2007